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Privacy Policy

OPERATIONS
We will sometimes work out monthly payment arrangements for debtors in an effort to give them time to pay the amount owed.  We are always ethical when collecting money owed to your company, and do not tolerate rudeness, or disrespect to a debtor because we believe this only leads to unnecessary conflict and lengthens the time it takes to get your money collected.  In addition, Graham Enterprises, Inc. makes every effort to make sure the information collected in the process of these arrangements is keep secure and safe from unauthorized access.

 
SAFEGUARDS
Our online and local computer systems are at all times protected with the highest level of security.  Our security methods comply with federal regulations and are designed to provide the safest environment possible for information released to us.  Protecting information turned over to us is of the utmost importance.  We go to great lengths to ensure information is secure and safe from unauthorized parties.

We have partnered with GoDaddy.com to bring you REAL 128-bit SSL encryption technology, giving you the assurance that when you submit information via our website that your information is securely transmitted.  It is our policy to use the latest and most reliable encryption technology, and it is against our policy to transmit any unsecured data from our website.  Rather you're a client submitting new account information, or a debtor submits a payment online, you can rest easy knowing that your transmission is secure.   When on a secure part of our website you will see the browser's "LOCK" icon, (usually located at the bottom right of your web browser) appear.  REAL 128-bit SSL encryption technology assures online visitors that account numbers and other confidential information cannot be viewed, intercepted, or altered.

Graham Enterprises, Inc. does not send unsolicited or "spam" e-mail. Graham Enterprises, Inc. uses e-mail addresses collected for e-mail alerts and newsletters which are used to communicate new information to our clients.  All clients are given the opportunity to unsubscribe at any time. Graham Enterprises, Inc. does not sell or rent its e-mail lists to third parties.
  In addition, we do not send out emails asking for clients or debtors to verify there information.  Should you ever get an email of this nature we urge you to immediately contact our Secure Service Department, so we can take the appropriate actions.
 
 
CLIENT CONFIDENTIALITY
Graham Enterprises, Inc. takes technical, administrative, and physical steps to protect against anticipated hazards including unauthorized access to and disclosure of individually identifiable information.  Graham Enterprises, Inc. employees who handle confidential information belonging to Graham Enterprises, Inc. or its clients must treat it confidentially and may not disclose it to unauthorized third parties.  Graham Enterprises, Inc. employees are also responsible for the internal security of the information.
  All staff at Graham Enterprises, Inc. are aware and in comply-ants with all HIPAA regulations.


DEBTOR CONFIDENTIALITY
Graham Enterprises, Inc. values the rights debtors have to there personal information and make a top priority to ensure the privacy of debtors turned over.  Information released to us is kept strictly CONFIDENTIAL and never shared, sold, or released to any unauthorized parties.  It is against our policy to use any information collected for any purpose other than the collection of debts owed.
 

 
Payment Policy

FEES AND INTEREST
It is against Graham Enterprises, Inc. policy to add any collection agency fees to the amount turned over to us for collection.  In addition, our clients agree to maintain full compliance with all local, state, and federal laws regarding all assigned accounts submitted to us, included but not limited to the addition of any fees, and/or interest to a debtors account.
 

PAYMENT REMITTANCE
Graham Enterprises, Inc. is unique within the collection industry.  Payments are remitted on the last business day of every month.  You will receive a check, and an itemized statement listing each account your check is for.

 
DEBTOR PAYMENT DISCLAIMER
All payments made online, mail, and/or in person are final.  Graham Enterprises, Inc. gives no refund, or guarantee of refund for any payments made in whole or in part.
 
 
 
QUESTIONS & COMMENTS
For questions or comments regarding Graham Enterprises, Inc. privacy practices, please contact Graham Enterprises, Inc. Customer Service online, or at the address listed below.  We will do our best to resolve any problems as quickly as possible.


Secure Services Department
Graham Enterprises, Inc.
PO Box 3547
Meridian, MS 39303-3547